We are pleased to inform you that the incident affecting our Dedicated Servers on the specific racks W16B12/W13B19/W13B18/W13B17 has been resolved.
Start time : 10/03/2026 14:24 UTC End time : 10/03/2026 14:41 UTC Root Cause : This incident was caused by an electrical equipment issue.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Mar 10, 2026 - 15:50 UTC
Monitoring
Most of the servers in the racks W16B12/W13B19/W13B18/W13B17 are operational again since 10/03/2026 14:41 UTC. Monitoring remains active to ensure long-term stability.
Here are some supplementary details :
Start time : 10/03/2026 14:24 UTC Impacted Service(s) : Some servers in the racks W16B12/W13B19/W13B18/W13B17 were temporarily unavailable. Customers Impact : Customers were temporarily unable to access their servers located on the specified racks. Root Cause : This incident was caused by an electrical equipment issue.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Mar 10, 2026 - 15:26 UTC
Identified
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific racks W16B12/W13B19/W13B18/W13B17.
Here are some supplementary details :
Start time : 10/03/2026 14:24 UTC Impacted Service(s) : Some servers in the racks W16B12/W13B19/W13B18/W13B17 are temporarily unavailable. Customers Impact : Customers are temporarily unable to access their servers located on the specified racks Root Cause : This incident is caused by an electrical equipment issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Mar 10, 2026 - 14:45 UTC
This incident affected: Dedicated Servers || Global Infrastructure (WAW).