We are pleased to inform you that the incident affecting our Dedicated Servers offer has been resolved.
Start time : 31/07/2025 15:00 UTC End time : 31/07/2025 17:33 UTC Root Cause : This incident was caused by an electrical equipment issue.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Jul 31, 2025 - 17:40 UTC
Identified
We have determined the origin of the incident affecting our Dedicated Servers offer on the specific rack T04B2.
Here are some supplementary details :
Start time : 31/07/2025 15:00 UTC Impacted Service(s) : All servers in the rack T04B25 are temporarily unavailable. Root Cause : This incident is caused by an electrical equipment issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Jul 31, 2025 - 15:23 UTC
This incident affected: Dedicated Servers || Global Infrastructure (BHS).