We apologize for any inconvenience caused and appreciate your understanding.
Posted Jul 24, 2025 - 17:20 UTC
Identified
We have determined the origin of the incident affecting our Dedicated Servers offer on racks SBG0506A06A/B/C/D in SBG5.
Here are some supplementary details : Start time : 24/07/2025 13:20 UTC Impacted Service(s) : Servers in the specified racks are currently unreachable. Customers Impact : Customers are currently unable to access their servers located in the specified racks. Root Cause : This incident is caused by this ongoing maintenance https://network.status-ovhcloud.com/incidents/z3pllyx60m1y. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
Posted Jul 24, 2025 - 13:59 UTC
Investigating
We are currently experiencing an incident affecting our Dedicated Servers offer on racks SBG0506A06A/B/C/D in SBG5. Start time : 24/07/2025 13:20 UTC
Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Jul 24, 2025 - 13:39 UTC
This incident affected: Dedicated Servers || Global Infrastructure (SBG).