OVHcloud Bare Metal Cloud Status

Current status
Legend
  • Operational
  • Degraded performance
  • Partial Outage
  • Major Outage
  • Under maintenance

[SBG5][Dedicated Servers] - Racks SBG0506A06A/B/C/D

Incident Report for Bare Metal Cloud

Resolved

We are pleased to inform you that the incident affecting our Dedicated Servers offer on racks SBG0506A06A/B/C/D in SBG5 has been resolved.

Start time : 24/07/2025 13:20 UTC
End time : 24/07/2025 17:04 UTC
Root Cause : This incident was caused operations on this maintenance https://network.status-ovhcloud.com/incidents/z3pllyx60m1y.

We apologize for any inconvenience caused and appreciate your understanding.
Posted Jul 24, 2025 - 17:20 UTC

Identified

We have determined the origin of the incident affecting our Dedicated Servers offer on racks SBG0506A06A/B/C/D in SBG5.

Here are some supplementary details :
Start time : 24/07/2025 13:20 UTC
Impacted Service(s) : Servers in the specified racks are currently unreachable.
Customers Impact : Customers are currently unable to access their servers located in the specified racks.
Root Cause : This incident is caused by this ongoing maintenance https://network.status-ovhcloud.com/incidents/z3pllyx60m1y.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Jul 24, 2025 - 13:59 UTC

Investigating

We are currently experiencing an incident affecting our Dedicated Servers offer on racks SBG0506A06A/B/C/D in SBG5.
Start time : 24/07/2025 13:20 UTC

Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.

We apologize for any inconvenience caused and appreciate your understanding.
Posted Jul 24, 2025 - 13:39 UTC
This incident affected: Dedicated Servers || Global Infrastructure (SBG).