Start time : 07/10/2024 08:20 UTC End time : 07/10/2024 10:10 UTC Root cause : Electrical disjunction We would like to inform you that the incident have been resolved and the situation is back to normal.
We thank you for your understanding and patience throughout this incident
Posted Oct 07, 2024 - 10:13 UTC
Identified
An incident is in progress on our Bare Metal offer.
We are actively working to resolve this problem.
Our teams are fully mobilized and we will keep you informed of developments and the resolution of the incident.
We apologize for the inconvenience and thank you for your understanding.
Here is detail for this incident :
Start time : 07/10/2024 08:20 UTC Service impact : A significant number of servers in the rack R807L19 - R807L20 - R807L21 are no longer responding. Root cause : Electrical disjunction Ongoing actions : Our teams is working to fix the issue. Update will be posted as significant progress is made.
Posted Oct 07, 2024 - 09:39 UTC
This incident affected: Dedicated Servers || Global Infrastructure (RBX).