Start time : 22/09/2024 21:56 UTC End time : 22/09/2024 23:16 UTC Root cause : Electrical equipment malfunction We would like to inform you that the incident have been resolved and the situation is back to normal.
We thank you for your understanding and patience throughout this incident
Posted Sep 22, 2024 - 23:17 UTC
Identified
An incident is in progress on our Bare Metal offer.
We are actively working to resolve this problem.
Our teams are fully mobilized and we will keep you informed of developments and the resolution of the incident.
We apologize for the inconvenience and thank you for your understanding.
Here is detail for this incident :
Start time : 22/09/2024 21:56 UTC Service impact : A significant number of host in the rack R831B26 are no longer responding. Root cause : Electrical equipment malfunction Ongoing actions : The circuit breakers are raised, a large part of the servers will be restored Update will be posted as significant progress is made.
Posted Sep 22, 2024 - 22:10 UTC
This incident affected: Dedicated Servers || Global Infrastructure (RBX).