Start time : 27/08/2024 22:40 UTC End time : 28/08/2024 00:55 UTC Root cause : This incident was due to network equipment issue.
We would like to inform you that the incident has now been resolved and the situation is back to normal.
Posted Aug 28, 2024 - 00:57 UTC
Identified
The issue has been identified and a fix is being implemented.
Posted Aug 27, 2024 - 23:07 UTC
Investigating
An incident is in progress on our Bare Metal offer. It has temporarily affected the availability.
We are actively working to resolve this problem.
Our teams are fully mobilized and we will keep you informed of developments and the resolution of the incident.
We apologize for the inconvenience and thank you for your understanding.
Here is detail for this incident :
Start time : 27/08/2024 22:40 UTC Service impact : vRack are temporarily unavailable on servers in rack GRA0316A04B. Ongoing actions : Our teams are investigating to determine the origin of the incident and fix it. Update will be posted as significant progress is made.
Posted Aug 27, 2024 - 23:05 UTC
This incident affected: Dedicated Servers || Network (GRA).