OVHcloud Bare Metal Cloud Status
Current status
Legend
- Operational
- Degraded performance
- Partial Outage
- Major Outage
- Under maintenance
[SBG5][Dedicated Servers] - vRack incident notification
Incident
Report for Bare Metal Cloud
Resolved
We would like to inform you that the incident on SBG0506B07B has now been resolved.
Here is detail for this incident :
Start time : 17/06/2025 16:05 UTC
End time : 17/06/2025 18:23 UTC
Root Cause : This incident is due to a cooling system issue.
We thank you for your understanding and patience throughout this incident.
Here is detail for this incident :
Start time : 17/06/2025 16:05 UTC
End time : 17/06/2025 18:23 UTC
Root Cause : This incident is due to a cooling system issue.
We thank you for your understanding and patience throughout this incident.
Identified
We have new information regarding the incident that affected your service(s).
Please find below an update on the situation:
Update : The network equipment is being replaced.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Please find below an update on the situation:
Update : The network equipment is being replaced.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Update
We are currently experiencing an incident affecting our Dedicated Servers offering, which is causing availability issues on vRack network in the SBG0506B07B.
Here is detail for this incident :
Start time : 17/06/2025 15:45 UTC
Impacted Service(s) : Switch vRack in this rack is unavailable.
Customers Impact : Customers are able to observe a cut in the vRack network on the affected rack.
Root Cause : This incident is due to a cooling system issue.
Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Here is detail for this incident :
Start time : 17/06/2025 15:45 UTC
Impacted Service(s) : Switch vRack in this rack is unavailable.
Customers Impact : Customers are able to observe a cut in the vRack network on the affected rack.
Root Cause : This incident is due to a cooling system issue.
Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Update
We are continuing to investigate this issue.
Investigating
We are currently experiencing an event affecting our Dedicated Servers offer.
Start time : 17/06/2025 16:05 UTC
Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.
We apologize for any inconvenience caused and appreciate your understanding.
Start time : 17/06/2025 16:05 UTC
Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.
We apologize for any inconvenience caused and appreciate your understanding.
This incident affected: Dedicated Servers || Network (SBG).