OVHcloud Bare Metal Cloud Status
Current status
Legend
- Operational
- Degraded performance
- Partial Outage
- Major Outage
- Under maintenance
[RBX8][Dedicated Servers] - Rack R807R02 incident notification
Incident
Report for Bare Metal Cloud
Resolved
We are pleased to inform you that the incident affecting our Dedicated Servers has been resolved.
Start time : 05/08/2025 23:18 UTC
End time : 06/08/2025 00:56 UTC
Root Cause : This incident is caused by a cooling system issue.
We apologize for any inconvenience caused and appreciate your understanding.
Start time : 05/08/2025 23:18 UTC
End time : 06/08/2025 00:56 UTC
Root Cause : This incident is caused by a cooling system issue.
We apologize for any inconvenience caused and appreciate your understanding.
Identified
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on rack R807R02 in RBX8.
Here are some supplementary details :
Start time : 05/08/2025 23:18 UTC
Impacted Service(s) : vRack private network on the servers in the specified rack is unavailable.
Customers Impact : Some customers are temporarily unable to access and use their servers through vRack private network.
Root Cause : This incident is caused by a cooling system issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Here are some supplementary details :
Start time : 05/08/2025 23:18 UTC
Impacted Service(s) : vRack private network on the servers in the specified rack is unavailable.
Customers Impact : Some customers are temporarily unable to access and use their servers through vRack private network.
Root Cause : This incident is caused by a cooling system issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Investigating
We are currently experiencing an event affecting our Dedicated Servers offer on rack R807R02 in RBX8.
Start time : 05/08/2025 23:18 UTC
Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.
We apologize for any inconvenience caused and appreciate your understanding.
Start time : 05/08/2025 23:18 UTC
Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.
We apologize for any inconvenience caused and appreciate your understanding.
This incident affected: Dedicated Servers || Global Infrastructure (RBX).