Start time : 06/09/2024 12:00 UTC End time : 06/09/2024 16:34 UTC Service impact : Customers were facing slowness or error on some network tasks (Add/Remove vRack, IP Fail Over move, ...) Root cause : Software issue We would like to inform you that the incident have been resolved and the situation is back to normal.
Posted Sep 06, 2024 - 16:39 UTC
Update
Root cause : Software issue Ongoing actions : Our technical teams are currently working to solve the incident.
Posted Sep 06, 2024 - 16:07 UTC
Investigating
Start time : 06/09/2024 12:00 UTC Service impact : Customers are facing slowness or error on some network tasks (Add/Remove vRack, IP Fail Over move, ...) Ongoing actions : Our teams are investigating to determine the origin of the incident and fix it. Update will be posted as significant progress is made.
Posted Sep 06, 2024 - 15:19 UTC
This incident affected: Dedicated Servers || Network (LIM).