OVHcloud Bare Metal Cloud Status
Current status
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- Operational
- Degraded performance
- Partial Outage
- Major Outage
- Under maintenance
[GLOBAL][Virtual Private Servers] - 2016 VPS range manager IP section incident notification
Incident
Report for Bare Metal Cloud
Resolved
Start Time : 10/01/2025 03:00 UTC
End Time : 10/01/2025 20:00 UTC
Impacted Service(s) : VPS manager IP section.
Customers Impact : The IP address of the customer was missing in the Manager IP section and the IP configuration might have been unreachable if the customer set one.
Root cause : Software issue
We would like to inform you that the incident have been resolved and the situation is back to normal.
An individual communication has been sent to the affected customers.
We thank you for your understanding and patience throughout this incident
End Time : 10/01/2025 20:00 UTC
Impacted Service(s) : VPS manager IP section.
Customers Impact : The IP address of the customer was missing in the Manager IP section and the IP configuration might have been unreachable if the customer set one.
Root cause : Software issue
We would like to inform you that the incident have been resolved and the situation is back to normal.
An individual communication has been sent to the affected customers.
We thank you for your understanding and patience throughout this incident
Update
Our team is still working to resolve the issue.
An update will be posted as soon as significant progress is made.
An update will be posted as soon as significant progress is made.
Update
Update : Some clients may encounter a network configuration error on their VPS in the 2016 VPS range.
An individual communication will be sent to the affected customers.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
An individual communication will be sent to the affected customers.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Update
Update : The ongoing incident is localized exclusively to the 2016 VPS range. The other ranges are not impacted by the incident.
Update will be posted as significant progress is made.
Our teams are fully engaged and working to resolve the issue as quickly as possible. We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Update will be posted as significant progress is made.
Our teams are fully engaged and working to resolve the issue as quickly as possible. We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Update
The incident is still ongoing. We would like to assure you that we are doing our utmost to resolve this situation as quickly as possible.
As soon as the situation evolves or the incident is resolved, we will keep you informed.
Thank you for your understanding
As soon as the situation evolves or the incident is resolved, we will keep you informed.
Thank you for your understanding
Identified
We have determined the origin of the incident affecting our Virtual Private Servers offer.
Here is detail for this incident :
Start time : 10/01/2025 03:00 UTC
Impacted Service(s) : VPS manager IP section.
Customers Impact : The IP address of the customer is missing in the Manager IP section and the IP configuration may be unreachable if the customer set one.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
Update will be posted as significant progress is made.
Our teams are fully engaged and working to resolve the issue as quickly as possible. We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Here is detail for this incident :
Start time : 10/01/2025 03:00 UTC
Impacted Service(s) : VPS manager IP section.
Customers Impact : The IP address of the customer is missing in the Manager IP section and the IP configuration may be unreachable if the customer set one.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
Update will be posted as significant progress is made.
Our teams are fully engaged and working to resolve the issue as quickly as possible. We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Investigating
We are currently experiencing an incident impacting our Virtual Private Servers offer.
Start time : 10/01/2025 03:00 UTC
Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.
We apologize for any inconvenience caused and appreciate your understanding.
Start time : 10/01/2025 03:00 UTC
Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.
We apologize for any inconvenience caused and appreciate your understanding.
This incident affected: Virtual Private Servers || Network (ERI, GRA, SBG, LIM, WAW, BHS, SGP, SYD, US-EAST-VA, US-WEST-OR, YNM).