Start time : 24/07/2024 11:19 UTC End time : 24/07/2024 17:45 UTC Root cause : This incident was due to cooling system issue. Our technical teams resolved the issue. All impacted services are now operational.
Posted Jul 24, 2024 - 18:06 UTC
Identified
The issue has been identified and a fix is being implemented.
Posted Jul 24, 2024 - 11:50 UTC
Investigating
Start time : 24/07/2024 11:19 UTC Service impact : A significant number of servers in the rack 46D23 are no longer responding. Ongoing actions : Our teams are investigating to determine the origin of the incident and fix it. Update will be posted as significant progress is made.
Posted Jul 24, 2024 - 11:45 UTC
This incident affected: Dedicated Servers || Global Infrastructure (RBX).