OVHcloud Bare Metal Cloud Status
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- Operational
- Degraded performance
- Partial Outage
- Major Outage
- Under maintenance
[GRA04][Dedicated Servers] - Rack GRA0404C04A incident notification
Incident
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Update
We have new information regarding the incident that affected your service(s).
Please find below an update on the situation:
Update : Our teams remain fully mobilised and continue to work on the incident.
Ongoing Actions : Remediation actions are still in progress to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Please find below an update on the situation:
Update : Our teams remain fully mobilised and continue to work on the incident.
Ongoing Actions : Remediation actions are still in progress to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Identified
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific rack GRA0404C04A.
Here are some supplementary details :
Start time : 25/02/2026 18:36 UTC
Impacted Service(s) : All servers in the rack GRA0404C04A are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their servers located on the specified racks
Root Cause : This incident is caused by a cooling system issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Here are some supplementary details :
Start time : 25/02/2026 18:36 UTC
Impacted Service(s) : All servers in the rack GRA0404C04A are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their servers located on the specified racks
Root Cause : This incident is caused by a cooling system issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Investigating
We are currently investigating an incident affecting our Dedicated Servers offering, which is causing temporary availability issue in the rack GRA0404C04A.
Here are some supplementary details :
Start time : 25/02/2026 18:36 UTC
Impacted Service(s) : All servers in the rack GRA0404C04A are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their servers located on the specified racks
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Here are some supplementary details :
Start time : 25/02/2026 18:36 UTC
Impacted Service(s) : All servers in the rack GRA0404C04A are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their servers located on the specified racks
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.