OVHcloud Bare Metal Cloud Status
Current status
Legend
- Operational
- Degraded performance
- Partial Outage
- Major Outage
- Under maintenance
[GRA04][Dedicated Servers] - Rack GRA0404C04A incident notification
Incident
Report for Bare Metal Cloud
Resolved
We are pleased to inform you that the incident affecting our Dedicated Servers has been resolved.
Start time : 25/02/2026 18:36 UTC
End time : 27/02/2026 01:02 UTC
Root Cause : This incident was caused by a cooling system issue.
We apologize for any inconvenience caused and appreciate your understanding.
Start time : 25/02/2026 18:36 UTC
End time : 27/02/2026 01:02 UTC
Root Cause : This incident was caused by a cooling system issue.
We apologize for any inconvenience caused and appreciate your understanding.
Update
We have new information regarding the incident that affected your service(s).
Please find below an update on the situation:
Update : Our technical team is continuing to work on the incident. A significant number of servers are now back online.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Please find below an update on the situation:
Update : Our technical team is continuing to work on the incident. A significant number of servers are now back online.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Update
We have new information regarding the incident that affected your service(s).
Please find below an update on the situation:
Update : The majority of servers are operational again, with only limited residual impact.
Ongoing Actions : The incident has been identified, and our teams are actively working to restore service as quickly as possible. Further updates will be shared as soon as more information becomes available.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Please find below an update on the situation:
Update : The majority of servers are operational again, with only limited residual impact.
Ongoing Actions : The incident has been identified, and our teams are actively working to restore service as quickly as possible. Further updates will be shared as soon as more information becomes available.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Update
We have new information regarding the incident that affected your service(s).
Please find below an update on the situation:
Update : Most servers are available again.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Please find below an update on the situation:
Update : Most servers are available again.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Update
We have new information regarding the incident that affected your service(s).
Please find below an update on the situation:
Update : Our teams remain fully mobilised and continue to work on the incident.
Ongoing Actions : Remediation actions are still in progress to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Please find below an update on the situation:
Update : Our teams remain fully mobilised and continue to work on the incident.
Ongoing Actions : Remediation actions are still in progress to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Identified
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific rack GRA0404C04A.
Here are some supplementary details :
Start time : 25/02/2026 18:36 UTC
Impacted Service(s) : All servers in the rack GRA0404C04A are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their servers located on the specified racks
Root Cause : This incident is caused by a cooling system issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Here are some supplementary details :
Start time : 25/02/2026 18:36 UTC
Impacted Service(s) : All servers in the rack GRA0404C04A are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their servers located on the specified racks
Root Cause : This incident is caused by a cooling system issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Investigating
We are currently investigating an incident affecting our Dedicated Servers offering, which is causing temporary availability issue in the rack GRA0404C04A.
Here are some supplementary details :
Start time : 25/02/2026 18:36 UTC
Impacted Service(s) : All servers in the rack GRA0404C04A are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their servers located on the specified racks
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Here are some supplementary details :
Start time : 25/02/2026 18:36 UTC
Impacted Service(s) : All servers in the rack GRA0404C04A are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their servers located on the specified racks
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
This incident affected: Dedicated Servers || Global Infrastructure (GRA).