Start Time : 19/09/2022 14:57 UTC End Time : 19/09/2022 15:54 UTC Root cause : A network device was at fault. Comment : Finally the network equipment is functional again after some reboot. All servers are back in service.
Posted Sep 19, 2022 - 16:04 UTC
Identified
Update : A network equipment is faulty, our teams will replace it.
Posted Sep 19, 2022 - 15:42 UTC
Investigating
Start time : 19/09/2022 14:57 UTC Service impact : All servers on rack 46I26 are unavailable. Ongoing actions : Our teams are in the process of identifying the cause of the downtime.
Posted Sep 19, 2022 - 15:13 UTC
This incident affected: Dedicated Servers || Global Infrastructure (RBX).