Start time : 02/10/2024 18:50 UTC End time : 02/10/2024 02:11 UTC Root cause : Electrical disjunction We would like to inform you that the incident have been resolved and the situation is back to normal.
We thank you for your understanding and patience throughout this incident
Posted Oct 03, 2024 - 02:14 UTC
Identified
The issue has been identified and a fix is being implemented.
Posted Oct 02, 2024 - 19:42 UTC
Investigating
An incident is in progress on our Bare Metal offer. It has temporarily affected thef unctionality
We are actively working to resolve this problem.
Our teams are fully mobilized and we will keep you informed of developments and the resolution of the incident.
Here is detail for this incident :
Start time : 02/10/2024 18:50 UTC Service impact : A significant number of servers in the rack 46E23 are no longer responding. Ongoing actions : Our teams are investigating to determine the origin of the incident and fix it. Update will be posted as significant progress is made.
We apologize for the inconvenience and thank you for your understanding.
Posted Oct 02, 2024 - 19:36 UTC
This incident affected: Dedicated Servers || Global Infrastructure (RBX).