OVHcloud Bare Metal Cloud Status

Current status
Legend
  • Operational
  • Degraded performance
  • Partial Outage
  • Major Outage
  • Under maintenance

[GRA2][Dedicated Servers] - Racks G251B07/G251B08/G251B09 incident notification

Incident Report for Bare Metal Cloud

Resolved

We are pleased to inform you that the incident affecting our Dedicated Servers on racks G251B07, G251B08 and G251B09 has been resolved.

Start time : 02/04/2026 20:55 UTC
End time : 03/04/2026 00:15 UTC
Root Cause : This incident was caused by a cooling system issue.

We apologize for any inconvenience caused and appreciate your understanding.
Posted Apr 03, 2026 - 00:18 UTC

Update

We have new information regarding the incident that affected your service(s).

Please find below an update on the situation:
Update : All servers in racks G251B07, G251B08 and G251B09 are reachable again through Public network.
vRack network is available for servers in racks G251B07 and G251B09.
Ongoing Actions : Our teams are currently working on the vRack network for servers in rack G251B08.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Posted Apr 02, 2026 - 23:20 UTC

Update

We have new information regarding the incident that affected your service(s).

Please find below an update on the situation:
Update : All servers in racks G251B08 and G251B09 are reachable again through Public network.
However, vRack network is still unavailable for servers in racks G251B08 and G251B09.
Ongoing Actions : Our teams are currently working on the impacted servers in rack G251B07 and on vRack network for racks G251B08 and G251B09.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Posted Apr 02, 2026 - 22:05 UTC

Identified

We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific racks G251B07, G251B08 and G251B09.

Here are some supplementary details :

Start time : 02/04/2026 20:55 UTC
Impacted Service(s) : All servers in the racks G251B07, G251B08 and G251B09 are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access and use their servers in the specified racks.
Root Cause : This incident is caused by a cooling system issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Posted Apr 02, 2026 - 21:06 UTC
This incident affected: Dedicated Servers || Global Infrastructure (GRA).