[EU-SOUTH-LZ-MAD][Virtual Private Servers] - VPS incident Notification

Incident Report for Bare Metal Cloud

Resolved

We are pleased to inform you that the incident affecting our Virtual Private Servers offering has been resolved.

Start time : 16/06/2026 12:00 UTC
End time : 17/06/2026 11:00 UTC
Root Cause : This incident was caused by a software issue.

We apologize for any inconvenience caused and appreciate your understanding.

Posted Jun 17, 2026 - 13:55 UTC

Identified

We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Virtual Private Servers offer on the specific Madrid region.

Here are some supplementary details :

Start time : 16/06/2026 12:00 UTC
Impacted Service(s) : Some VPS servers in this region are unavailable.
Customers Impact : Customers are temporarily unable to access certain VPS servers located in the region.
Root Cause : This incident is caused by a software issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Posted Jun 16, 2026 - 14:31 UTC

This incident affected: Virtual Private Servers || Global Infrastructure (EU-WEST-LZ-MAD).