[GRA1][Dedicated Servers] - Racks G108A14 - G108A15 - G108A16 incident notification

Incident Report for Bare Metal Cloud

Resolved

We are pleased to inform you that the incident affecting our Dedicated Servers offering has been resolved.

Start time : 04/06/2026 09:52 UTC
End time : 04/06/2026 11:24 UTC
Root Cause : This incident was caused by an electrical equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.

Posted Jun 04, 2026 - 11:27 UTC

Investigating

We are currently investigating an incident affecting our Dedicated Servers offering, which is causing temporary availability issue in the GRA1 region.

Here are some supplementary details :

Start time : 04/06/2026 09:52 UTC
Impacted Service(s) : All servers in the racks G108A14 - G108A15 - G108A16 are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their servers located on the specified racks.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Posted Jun 04, 2026 - 10:06 UTC

This incident affected: Dedicated Servers || Global Infrastructure (GRA).