Start time : 19/09/2024 00:00 UTC End time : 19/09/2024 03:30 UTC Service impact : Servers in racks R808L13, R808L14 and R808L15 were temporarily unavailable Root cause : Electrical issue We would like to inform you that the incident have been resolved and the situation is back to normal.
We thank you for your understanding and patience throughout this incident
Posted Sep 19, 2024 - 03:31 UTC
Update
Ongoing actions : No more impact observed on the majority of the servers. Our teams are working on the rest of the impacted servers.
Posted Sep 19, 2024 - 01:55 UTC
Identified
Start time : 19/09/2024 00:00 UTC Service impact : Servers in racks R808L13, R808L14 and R808L15 are temporarily unavailable Root cause : Electrical issue Ongoing actions : Our teams are currently working to solve the incident.
We apologize for the inconvenience and thank you for your understanding.
Posted Sep 19, 2024 - 00:32 UTC
This incident affected: Dedicated Servers || Global Infrastructure (RBX).