OVHcloud Bare Metal Cloud Status

Current status
Legend
  • Operational
  • Degraded performance
  • Partial Outage
  • Major Outage
  • Under maintenance
[RBX7][Dedicated Servers] - Rack R716B01
Incident Report for Bare Metal Cloud
Resolved
Start time : 19/11/2024 13:42 UTC
End time : 19/11/2024 21:32 UTC
Root cause : The incident was caused by an issue with the cooling system affecting some servers in racks R716B01
We would like to inform you that the incident have been resolved and the situation is back to normal.

We thank you for your understanding and patience throughout this incident
Posted Nov 19, 2024 - 21:34 UTC
Identified
The incident is still ongoing. We would like to assure you that we are doing our utmost to resolve this situation as quickly as possible.

As soon as the situation evolves or the incident is resolved, we will keep you informed.

Start time : 19/11/2024 13:42 UTC
Service impact : A significant number of servers in the rack R716B01 are no longer responding.
Root Cause : The incident was caused by an issue with the cooling system affecting some servers in racks R716B01
Ongoing actions : Our teams is still working to fix the issue.
Posted Nov 19, 2024 - 15:41 UTC
Investigating
An incident is in progress on our Bare Metal offer. It has temporarily affected the availability.

We are actively working to resolve this problem.

Our teams are fully mobilized and we will keep you informed of developments and the resolution of the incident.

We apologize for the inconvenience and thank you for your understanding.

Here is detail for this incident :

Start time : 19/11/2024 13:42 UTC
Service impact : A significant number of servers in the rack R716B01 are no longer responding.
Ongoing actions : Our teams are investigating to determine the origin of the incident and fix it.
Update will be posted as significant progress is made.
Posted Nov 19, 2024 - 14:20 UTC
This incident affected: Dedicated Servers || Global Infrastructure (RBX).