Start time : 16/11/2024 23:42 UTC End time : 17/11/2024 03:00 UTC Service impact : Public network was temporarily unavailable for servers in rack 24B03 Root cause : Hardware materiel issue We would like to inform you that the incident have been resolved and the situation is back to normal.
We thank you for your understanding and patience throughout this incident
Posted Nov 17, 2024 - 03:02 UTC
Identified
Root cause : Hardware materiel issue Ongoing actions :The majority of the servers are no longer impacted. Our teams are currently working on the remaining ones.
Posted Nov 17, 2024 - 00:41 UTC
Investigating
An incident is in progress on our Dedicated Servers offer.
Please be aware that this is currently affecting the availability.
Here is detail for this incident :
Start time : 16/11/2024 23:42 UTC Service impact : Public network is temporarily unavailable for servers in rack 24B03 Ongoing actions : Investigating
Our teams are fully mobilized and we will keep you informed of developments and the resolution of the incident.
We apologize for the inconvenience and thank you for your understanding.
Posted Nov 17, 2024 - 00:01 UTC
This incident affected: Dedicated Servers || Network (RBX).