We would like to inform you that the incident on rack S351B06 and S351B05 has now been resolved.
Here is detail for this incident : Start time : 28/04/2025 10:43 UTC End time : 28/04/2025 21:00 UTC Root Cause : This incident was caused by a cooling system issue.
We thank you for your understanding and patience throughout this incident.
Posted Apr 29, 2025 - 04:40 UTC
Identified
An incident is in progress on our Dedicated Servers in SBG3, customers in the impacted zone may face some difficulties.
Please find the details: Start time : 28/04/2025 10:43 UTC Service impact : A significant number of servers in the rack S351B06 and S351B05 are no longer responding. Root cause : Cooling system malfunction Ongoing actions : Our teams are actively working to resolve the incident and restore services as quickly as possible
We will keep you informed of developments and the resolution of the incident. We apologize for the inconvenience and thank you for your understanding.
Posted Apr 28, 2025 - 15:35 UTC
This incident affected: Dedicated Servers || Global Infrastructure (SBG).