OVHcloud Bare Metal Cloud Status
Current status
Legend
- Operational
- Degraded performance
- Partial Outage
- Major Outage
- Under maintenance
[LIM][Dedicated Servers] - Rack L115B17 incident notification
Incident
Report for Bare Metal Cloud
Resolved
We would like to inform you that the incident on the rack L115B17 in LIM has now been resolved.
Here is detail for this incident :
Start time : 13/04/2025 06:15 UTC
End time : 13/04/2025 08:34 UTC
Root Cause : This incident was caused by a cooling system issue.
We thank you for your understanding and patience throughout this incident.
Here is detail for this incident :
Start time : 13/04/2025 06:15 UTC
End time : 13/04/2025 08:34 UTC
Root Cause : This incident was caused by a cooling system issue.
We thank you for your understanding and patience throughout this incident.
Identified
We have determined the origin of the incident affecting our Dedicated Servers offer on the rack L115B17 in LIM.
Here are some supplementary details :
Start time : 13/04/2025 06:15 UTC
Impacted Service(s) : All servers in the rack L115B17 are currently unavailable.
Customers Impact : Customers are currently unable to access and use their servers located in the specified rack.
Root Cause : This incident is caused by a cooling system issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Here are some supplementary details :
Start time : 13/04/2025 06:15 UTC
Impacted Service(s) : All servers in the rack L115B17 are currently unavailable.
Customers Impact : Customers are currently unable to access and use their servers located in the specified rack.
Root Cause : This incident is caused by a cooling system issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Investigating
We are currently experiencing an event affecting our Dedicated Servers offer on rack L115B17 in LIM.
Start time : 13/04/2025 06:15 UTC
Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.
We apologize for any inconvenience caused and appreciate your understanding.
Start time : 13/04/2025 06:15 UTC
Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.
We apologize for any inconvenience caused and appreciate your understanding.
This incident affected: Dedicated Servers || Global Infrastructure (LIM).