OVHcloud Bare Metal Cloud Status
Current status
Legend
- Operational
- Degraded performance
- Partial Outage
- Major Outage
- Under maintenance
[GRA2/GRA4][Virtual Private Servers] - Rack G133A18
Incident
Report for Bare Metal Cloud
Resolved
We would like to inform you that the incident on rack G133A18 has now been resolved.
Here is detail for this incident :
Start time : 19/05/2025 06:02 UTC
End time : 19/05/2025 17:00 UTC
We thank you for your understanding and patience throughout this incident.
Here is detail for this incident :
Start time : 19/05/2025 06:02 UTC
End time : 19/05/2025 17:00 UTC
We thank you for your understanding and patience throughout this incident.
Update
We have new information regarding the incident that affected your service(s).
Please find below an update on the situation:
Update : Some servers are operational again.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Please find below an update on the situation:
Update : Some servers are operational again.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Update
The incident is still ongoing. We would like to assure you that we are doing our utmost to resolve this situation as quickly as possible.
As soon as the situation evolves or the incident is resolved, we will keep you informed.
Thank you for your understanding
As soon as the situation evolves or the incident is resolved, we will keep you informed.
Thank you for your understanding
Identified
We have determined the origin of the incident affecting our Compute - Instance offer on the specific rack G133A18.
Here are some supplementary details :
Start time : 19/05/2025 06:02 UTC
Impacted Service(s) : Some servers are temporarily unavailable.
Root Cause : This incident is caused by a cooling system issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Here are some supplementary details :
Start time : 19/05/2025 06:02 UTC
Impacted Service(s) : Some servers are temporarily unavailable.
Root Cause : This incident is caused by a cooling system issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Investigating
We are currently investigating an incident affecting our Virtual Private Servers offering, which is causing temporary availability issue in the Rack G133A18.
Here are some supplementary details :
Start time : 19/05/2025 06:02 UTC
Impacted Service(s) : Some servers are temporarily unavailable.
Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.
We will keep you updated on the progress and resolution.
Here are some supplementary details :
Start time : 19/05/2025 06:02 UTC
Impacted Service(s) : Some servers are temporarily unavailable.
Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.
We will keep you updated on the progress and resolution.
This incident affected: Virtual Private Servers || Global Infrastructure (GRA).