OVHcloud Bare Metal Cloud Status
Current status
Legend
- Operational
- Degraded performance
- Partial Outage
- Major Outage
- Under maintenance
[RBX8][Dedicated Servers] - Racks R809R07/R809R08/R809R09 incident notification
Incident
Report for Bare Metal Cloud
Resolved
We are pleased to inform you that the incident affecting our Dedicated Servers offering on racks R809R07, R809R08 and R809R09 has been resolved.
Start time : 11/10/2026 03:00 UTC
End time : 11/10/2026 04:10 UTC
Root Cause : This incident was caused by a cooling system issue.
We apologize for any inconvenience caused and appreciate your understanding.
Start time : 11/10/2026 03:00 UTC
End time : 11/10/2026 04:10 UTC
Root Cause : This incident was caused by a cooling system issue.
We apologize for any inconvenience caused and appreciate your understanding.
Identified
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific racks R809R07, R809R08 and R809R09.
Here are some supplementary details :
Start time : 11/10/2026 03:00 UTC
Impacted Service(s) : No more impact observed on IPMI for racks R809R07, R809R08 and R809R09.
Some servers in the rack R809R07 are temporarily unavailable.
Customers Impact : Some customers are temporarily unable to access their servers located in rack R809R07.
Root Cause : This incident is caused by a cooling system issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Here are some supplementary details :
Start time : 11/10/2026 03:00 UTC
Impacted Service(s) : No more impact observed on IPMI for racks R809R07, R809R08 and R809R09.
Some servers in the rack R809R07 are temporarily unavailable.
Customers Impact : Some customers are temporarily unable to access their servers located in rack R809R07.
Root Cause : This incident is caused by a cooling system issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Investigating
We are currently investigating an incident affecting our Dedicated Servers offering, which is causing temporary issue in the racks R809R07, R809R08 and R809R09.
Here are some supplementary details :
Start time : 11/10/2026 03:00 UTC
Impacted Service(s) : Servers in the rack are no longer able to access via the IPMI interface.
Also, some servers in the rack R809R07 are temporarily unavailable.
Customers Impact : Customers are temporarily unable to manage their servers located on the specified racks through the IPMI interface.
Also, some customers are temporarily unable to access their servers located in rack R809R07.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Here are some supplementary details :
Start time : 11/10/2026 03:00 UTC
Impacted Service(s) : Servers in the rack are no longer able to access via the IPMI interface.
Also, some servers in the rack R809R07 are temporarily unavailable.
Customers Impact : Customers are temporarily unable to manage their servers located on the specified racks through the IPMI interface.
Also, some customers are temporarily unable to access their servers located in rack R809R07.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
This incident affected: Dedicated Servers || Global Infrastructure (RBX) and Dedicated Servers || Network (RBX).