We are pleased to inform you that the incident affecting our Dedicated Servers has been resolved.
Start time : 23/02/2026 18:03 UTC End time : 24/02/2026 00:12 UTC Root Cause : This incident was caused by a cooling system issue.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Feb 24, 2026 - 00:25 UTC
Identified
We have new information regarding the incident that affected your service(s).
Please find below an update on the situation: Update : Most servers are available again. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Feb 23, 2026 - 19:44 UTC
Investigating
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific rack LIM0302B04A.
Here are some supplementary details :
Start time : 23/02/2026 18:03 UTC Impacted Service(s) : All servers in the rack LIM0302B04A are temporarily unavailable. Root Cause : This incident is caused by a cooling system issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Feb 23, 2026 - 18:09 UTC
This incident affected: Dedicated Servers || Global Infrastructure (LIM).