OVHcloud Bare Metal Cloud Status

Current status
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  • Operational
  • Degraded performance
  • Partial Outage
  • Major Outage
  • Under maintenance

[RBX2][Dedicated Servers] - rack 24D14 incident notification

Incident Report for Bare Metal Cloud

Resolved

We would like to inform you that the incident on our Dedicated Servers offering rack 24D14 in RBX2 has now been resolved.

Here is detail for this incident :
Start time : 07/06/2025 04:02 UTC
End time : 07/06/2025 07:02 UTC
Root Cause : This incident was caused by a network equipment issue.

We thank you for your understanding and patience throughout this incident.
Posted Jun 07, 2025 - 07:05 UTC

Update

The incident is still ongoing. We would like to assure you that we are doing our utmost to resolve this situation as quickly as possible.

As soon as the situation evolves or the incident is resolved, we will keep you informed.

Thank you for your understanding
Posted Jun 07, 2025 - 06:26 UTC

Update

We have new information regarding the incident that affected your service(s).

Please find below an update on the situation:
Update : Most of servers are operational again.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Jun 07, 2025 - 05:34 UTC

Identified

We are currently experiencing an incident affecting our Dedicated Servers offering, which is causing temporary availability issues in the specific rack 24D14.

Please find the details:

Start time : 07/06/2025 04:02 UTC
Service impact : Public Network is unreachable in the rack 24D14.
Customers impact : All customers cannot access their Public Network when they use their servers in the rack 24D14.
Root cause : Network equipment malfunction
Ongoing actions : Our teams are actively working to resolve the incident and restore services as quickly as possible

We will keep you informed of developments and the resolution of the incident.

We apologize for the inconvenience and thank you for your understanding.
Posted Jun 07, 2025 - 04:20 UTC

Investigating

We are currently experiencing an event affecting our Dedicated Servers offer in the specific rack 24D14.
Start time : 07/06/2025 04:02 UTC

Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.

We apologize for any inconvenience caused and appreciate your understanding.
Posted Jun 07, 2025 - 04:16 UTC
This incident affected: Dedicated Servers || Global Infrastructure (RBX).