We are pleased to inform you that the incident affecting our offering has been resolved.
Start time : 18/06/2026 16:56 UTC End time : 18/06/2026 17:36 UTC Root Cause : This incident was caused by a network equipment issue.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Jun 18, 2026 - 18:23 UTC
Monitoring
Service has been fully restored since 18/06/2026 17:36 UTC. Monitoring remains active to ensure long-term stability.
Here are some supplementary details :
Start time : 18/06/2026 16:56 UTC Impacted Service(s) : Public network was temporarily unavailable in the rack G131B15. Customers Impact : Customers were temporarily unable to access and use their servers through Public network. Root Cause : This incident was caused by a network equipment issue.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Jun 18, 2026 - 18:11 UTC
Identified
We are currently experiencing an incident affecting our Dedicated Servers offering in the specified rack. The root cause has been identified.
Please find the details of this incident below : Start time : 18/06/2026 16:56 UTC Impacted Service(s) : Public network is temporarily unavailable in the rack G131B15. Customers Impact : Customers are temporarily unable to access and use their servers through Public network. Root Cause : This incident is caused by a network equipment issue. Ongoing Actions : Our teams are actively working to restore service as quickly as possible.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
Posted Jun 18, 2026 - 17:09 UTC
Investigating
We are currently experiencing an incident affecting our Dedicated Servers offering, which is causing temporary availability issues in the specified rack.
Please find the details of this incident below : Start time : 18/06/2026 16:56 UTC Impacted Service(s) : Some servers in the rack G131B15 are temporarily unavailable. Customers Impact : Customers are temporarily unable to access their servers located on the specified rack. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
Posted Jun 18, 2026 - 17:06 UTC
This incident affected: Dedicated Servers || Global Infrastructure (GRA) and Dedicated Servers || Network (GRA).