We would like to inform you that the incident on our Dedicated Servers offering has now been resolved.
Here is detail for this incident : Start time : 24/07/2025 09:34 UTC End time : 24/07/2025 13:30 UTC Root Cause : This incident was due to a network equipment issue.
We thank you for your understanding and patience throughout this incident.
Posted Jul 24, 2025 - 16:07 UTC
Identified
We are currently investigating an incident affecting our Dedicated Servers offering, which is causing temporary availability issue in the rack W17A20.
Here are some supplementary details :
Start time : 24/07/2025 09:34 UTC Impacted Service(s) : Some servers in the rack W17A20 are temporarily unavailable. Root Cause : This incident is caused by a network equipment issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
Posted Jul 24, 2025 - 09:43 UTC
This incident affected: Dedicated Servers || Global Infrastructure (WAW).