OVHcloud Bare Metal Cloud Status
Current status
Legend
- Operational
- Degraded performance
- Partial Outage
- Major Outage
- Under maintenance
[RBX8][Dedicated Servers] - Rack R822R10 incident notification
Incident
Report for Bare Metal Cloud
Resolved
We are pleased to inform you that the incident affecting our Dedicated Servers offer has been resolved.
Start time : 01/04/2026 20:55 UTC
End time : 01/04/2026 23:52 UTC
Root Cause : This incident was caused by a cooling system issue.
We apologize for any inconvenience caused and appreciate your understanding.
Start time : 01/04/2026 20:55 UTC
End time : 01/04/2026 23:52 UTC
Root Cause : This incident was caused by a cooling system issue.
We apologize for any inconvenience caused and appreciate your understanding.
Update
Please find below an update on the situation:
Update : The public network is now operational.
The vRack network is still temporarily unavailable in rack R822R10.
Ongoing Actions : Our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Update : The public network is now operational.
The vRack network is still temporarily unavailable in rack R822R10.
Ongoing Actions : Our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Update
Please find below an update on the situation:
Update : Public and vRack networks are temporarily unavailable in the specified rack (R822R10).
Ongoing Actions : Our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Update : Public and vRack networks are temporarily unavailable in the specified rack (R822R10).
Ongoing Actions : Our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Identified
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific rack.
Here are some supplementary details :
Start time : 01/04/2026 20:55 UTC
Impacted Service(s) : Some servers in the rack R822R10 are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their servers located on the specified rack.
Root Cause : This incident is caused by a cooling system issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Here are some supplementary details :
Start time : 01/04/2026 20:55 UTC
Impacted Service(s) : Some servers in the rack R822R10 are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their servers located on the specified rack.
Root Cause : This incident is caused by a cooling system issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Investigating
We are currently investigating an incident affecting our Dedicated Servers offering, which is causing temporary availability issue in the rack R822R10.
Here are some supplementary details :
Start time : 01/04/2026 20:55 UTC
Impacted Service(s) : Some servers in the rack R822R10 are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their servers located on the specified rack.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Here are some supplementary details :
Start time : 01/04/2026 20:55 UTC
Impacted Service(s) : Some servers in the rack R822R10 are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their servers located on the specified rack.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
This incident affected: Dedicated Servers || Global Infrastructure (RBX) and Dedicated Servers || Network (RBX).