We are pleased to inform you that the incident affecting our Dedicated Servers on racks 45D47, 45D46, 45D45, 45D44, 45D43, 45D42, 45D41, 45D39, 45D38 and 45F21 has been resolved.
Start time : 21/03/2026 16:29 UTC End time : 21/03/2026 19:15 UTC Root Cause : This incident was caused by a network equipment issue.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Mar 21, 2026 - 19:21 UTC
Identified
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific racks: 45D47, 45D46, 45D45, 45D44, 45D43, 45D42, 45D41, 45D39, 45D38 and 45F21.
Here are some supplementary details :
Start time : 21/03/2026 16:29 UTC Impacted Service(s) : All servers in the racks 45D47, 45D46, 45D45, 45D44, 45D43, 45D42, 45D41, 45D39, 45D38 and 45F21 are temporarily facing network disruption. Customers Impact : Customers are temporarily facing packet loss for their servers located in the specified racks. Root Cause : This incident is caused by a network equipment issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Mar 21, 2026 - 18:13 UTC
This incident affected: Dedicated Servers || Network (RBX).