We would like to inform you that an incident happened on our vRack Private network offering, in RBX Datacenter ,and it has now been resolved.
Here is detail for this incident : Start time : 16/06/2025 08:15 UTC End time : 16/06/2025 10:00 UTC Service impact : EFS (Enterprise File Storage) was unreachable. Customer impact : Customers could not acces their EFS services when they wanted to use their Private Network. Root cause : It was due to a malfunction on a software.
We thank you for your understanding and patience throughout this incident.
Posted Jun 16, 2025 - 11:59 UTC
This incident affected: Storage and Backups || Enterprise File Storage (RBX).