Start time : 19/04/2024 01:00 UTC End time : 19/04/2024 07:01 UTC Root cause : Cooling malfunction Our technical teams resolved the issue. All impacted services are now operational.
Posted Apr 19, 2024 - 09:41 UTC
Update
We are continuing to work on a fix for this issue.
Posted Apr 19, 2024 - 06:19 UTC
Identified
Start time : 19/04/2024 01:00 UTC Service impact : Some servers in the rack SBG0504A06A are no longer responding. Root cause : Cooling malfunction Ongoing actions : Our teams are investigating to determine the origin of the incident and fix it. Update will be posted as significant progress is made.
Posted Apr 19, 2024 - 01:13 UTC
This incident affected: Dedicated Servers || Global Infrastructure (SBG).