Start time : 03/11/2024 02:32 UTC End time : 03/11/2024 06:40 UTC Service impact : Network bandwidth was reduced for customers with LACP (Link Aggregation Control Protocol) activated . Public/vRack were cut for those who have not enabled it Root cause : A network equipment caused the incident We would like to inform you that the incident have been resolved and the situation is back to normal.
We thank you for your understanding and patience throughout this incident
Posted Nov 03, 2024 - 06:58 UTC
Update
We are continuing to work on a fix for this issue.
Posted Nov 03, 2024 - 04:12 UTC
Update
Service impact : Network bandwidth is reduced for customers with LACP (Link Aggregation Control Protocol) activated . Public/vrack is cut for those who have not enabled it
Posted Nov 03, 2024 - 03:17 UTC
Identified
The issue has been identified and a fix is being implemented.
Posted Nov 03, 2024 - 03:15 UTC
Update
An incident is in progress on our Bare Metal offer. It has temporarily affected the Availability
We are actively working to resolve this problem.
Our teams are fully mobilized and we will keep you informed of developments and the resolution of the incident.
We apologize for the inconvenience and thank you for your understanding.
Here is detail for this incident :
Start time : 03/11/2024 02:32 UTC Service impact : Service is degraded in the rack Ongoing actions : Our teams are investigating to determine the origin of the incident and fix it. Update will be posted as significant progress is made.
Posted Nov 03, 2024 - 03:12 UTC
Investigating
We have detected an issue on our services. We will update informations when we will have more details.
Start time : 03/11/2024 02:32 UTC
Posted Nov 03, 2024 - 03:09 UTC
This incident affected: Dedicated Servers || Global Infrastructure (SBG).