OVHcloud Bare Metal Cloud Status
Current status
Legend
- Operational
- Degraded performance
- Partial Outage
- Major Outage
- Under maintenance
[BHS8][Dedicated Servers] - Racks BHS0802B01A - BHS0802B01B incident notification
Incident
Report for Bare Metal Cloud
Resolved
We would like to inform you that the incident on BHS0802B01A - BHS0802B01B has now been resolved.
Here is detail for this incident :
Start time : 05/03/2025 04:34 UTC
End time : 05/03/2025 06:54 UTC
Root Cause : This incident was caused by a cooling system issue.
We thank you for your understanding and patience throughout this incident.
Here is detail for this incident :
Start time : 05/03/2025 04:34 UTC
End time : 05/03/2025 06:54 UTC
Root Cause : This incident was caused by a cooling system issue.
We thank you for your understanding and patience throughout this incident.
Update
We have new information regarding the incident that affected your services.
Please find below an update on the situation:
Update : Almost all the servers are operational.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
Our teams are fully engaged and working to resolve the issue as quickly as possible. We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Please find below an update on the situation:
Update : Almost all the servers are operational.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
Our teams are fully engaged and working to resolve the issue as quickly as possible. We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Update
We have determined the origin of the incident affecting our Dedicated Servers offer on the specific racks.
Here are some supplementary details :
Start time : 05/03/2025 04:34 UTC
Impacted Service(s) : Some of servers in racks BHS0802B01A - BHS0802B01B are temporarily unavailable.
Customers Impact : Customers are temporarily unable to use their servers located in racks BHS0802B01A - BHS0802B01B.
Root Cause : This incident is caused by a cooling system issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
Our teams are fully engaged and working to resolve the issue as quickly as possible. We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Here are some supplementary details :
Start time : 05/03/2025 04:34 UTC
Impacted Service(s) : Some of servers in racks BHS0802B01A - BHS0802B01B are temporarily unavailable.
Customers Impact : Customers are temporarily unable to use their servers located in racks BHS0802B01A - BHS0802B01B.
Root Cause : This incident is caused by a cooling system issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
Our teams are fully engaged and working to resolve the issue as quickly as possible. We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Update
We are continuing to work on a fix for this issue.
Identified
We have determined the origin of the incident affecting our Dedicated Servers offer on the specific racks.
Here are some supplementary details :
Start time : 05/03/2025 04:34 UTC
Impacted Service(s) : Some of servers in racks BHS0802B01A - BHS0802B01B are temporarily unavailable.
Customers Impact : Customers are temporarily unable to use their servers located in racks BHS0802B01A - BHS0802B01B.
Root Cause : This incident is caused by a cooling system issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
Our teams are fully engaged and working to resolve the issue as quickly as possible. We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Here are some supplementary details :
Start time : 05/03/2025 04:34 UTC
Impacted Service(s) : Some of servers in racks BHS0802B01A - BHS0802B01B are temporarily unavailable.
Customers Impact : Customers are temporarily unable to use their servers located in racks BHS0802B01A - BHS0802B01B.
Root Cause : This incident is caused by a cooling system issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
Our teams are fully engaged and working to resolve the issue as quickly as possible. We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
This incident affected: Dedicated Servers || Global Infrastructure (BHS).