Start time : 18/07/2024 22:06 UTC End time : 18/07/2024 23:40 UTC Root cause : Incident was due to an electrical issue. Our technical teams resolved the issue. All impacted services are now operational.
Posted Jul 19, 2024 - 00:07 UTC
Identified
The issue has been identified and a fix is being implemented.
Posted Jul 18, 2024 - 22:30 UTC
Investigating
Start time : 18/07/2024 22:06 UTC Service impact : Some of servers in the rack B714B07 are no longer responding. Ongoing actions : Our teams are investigating to determine the origin of the incident and fix it. Update will be posted as significant progress is made.
Posted Jul 18, 2024 - 22:29 UTC
This incident affected: Dedicated Servers || Global Infrastructure (BHS).