OVHcloud Bare Metal Cloud Status

Current status
Legend
  • Operational
  • Degraded performance
  • Partial Outage
  • Major Outage
  • Under maintenance

[GRA2][Dedicated Servers] - Rack G266A11 / G266A10

Incident Report for Bare Metal Cloud

Resolved

We would like to inform you that the incident on racks G266A11 and G266A10 has now been resolved.

Here is detail for this incident :
Start time : 27/03/2025 13:47 UTC
End time : 27/03/2025 21:45 UTC
Root Cause : This incident was caused by an electrical equipment issue.

We thank you for your understanding and patience throughout this incident.
Posted Mar 27, 2025 - 21:51 UTC

Update

We have new information regarding the incident that affected your service(s).
Please find below an update on the situation:
Update : Most of the affected servers are up and running again.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Mar 27, 2025 - 18:09 UTC

Update

We have new information regarding the incident that affected your service(s).

Please find below an update on the situation:
Update : Few servers are temporarily unavailable.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Mar 27, 2025 - 14:38 UTC

Identified

We have determined the origin of the incident affecting our Dedicated Servers offer on the specific Rack G266A11 / G266A10.

Here are some supplementary details :
Start time : 27/03/2025 13:47 UTC
Impacted Service(s) : All servers are temporarily unavailable
Root Cause : This incident is caused by an electrical equipment issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Mar 27, 2025 - 14:14 UTC

Investigating

We are currently experiencing an incident affecting our Dedicated Servers offering, which is causing temporary Availability issues in the Rack G266A11 / G266A10.

Here is detail for this incident :
Start time : 27/03/2025 13:47 UTC
Impacted Service(s) : All servers are temporarily unavailable
Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it. 

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Mar 27, 2025 - 14:10 UTC
This incident affected: Dedicated Servers || Global Infrastructure (GRA).