Start time : 23/09/2024 11:20 UTC End time : 23/09/2024 14:04 UTC Root cause : This incident was due to network equipment issue. We would like to inform you that the incident have been resolved and the situation is back to normal.
We thank you for your understanding and patience throughout this incident
Posted Sep 23, 2024 - 14:05 UTC
Identified
Start time : 23/09/2024 11:20 UTC Service impact : vRack is temporarily unavailable for servers in rack G215A21 Root cause : A network equipment caused the incident Ongoing actions : Our teams are currently working to solve the incident. Update will be posted as significant progress is made.
Posted Sep 23, 2024 - 11:56 UTC
This incident affected: Dedicated Servers || Network (GRA).