[LIM3][Dedicated Servers] - Rack LIM0314B04C incident notification

Incident Report for Bare Metal Cloud

Resolved

We would like to inform you that the incident on the LIM0314B04C has now been resolved.

Here is detail for this incident :
Start time : 07/01/2026 09:27 UTC
End time : 07/01/2026 12:15 UTC
Root Cause : This incident was caused by a network equipment issue.

We thank you for your understanding and patience throughout this incident.

Posted Jan 07, 2026 - 12:47 UTC

Identified

We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific rack.

Here are some supplementary details :
Start time : 07/01/2026 09:27 UTC
Impacted Service(s) : Access to the IPMI (Intelligent Platform Management Interface) is temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their IPMI interface in the specified rack.
Root Cause : This incident is caused by a network equipment issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.

Posted Jan 07, 2026 - 10:51 UTC

This incident affected: Dedicated Servers || Network (LIM).