OVHcloud Bare Metal Cloud Status
Current status
Legend
- Operational
- Degraded performance
- Partial Outage
- Major Outage
- Under maintenance
[Global][Licensing] - DirectAdmin licence incident notification
Incident
Report for Bare Metal Cloud
Resolved
Start time : 27/11/2024 14:22 UTC
End time : 28/11/2024 08:30 UTC
Service status : We would like to inform you that the incident have been resolved and the situation is back to normal.
Root cause : Our provider detected a malfunction and fixed it.
We thank you for your understanding and patience throughout this incident
End time : 28/11/2024 08:30 UTC
Service status : We would like to inform you that the incident have been resolved and the situation is back to normal.
Root cause : Our provider detected a malfunction and fixed it.
We thank you for your understanding and patience throughout this incident
Update
Workaround : If customers are facing issues with the licence directAdmin, they may execute the following command :
systemctl restart directadmin
systemctl restart directadmin
Identified
The incident is still ongoing. We would like to assure you that our provider is doing his utmost to resolve this situation as quickly as possible.
As soon as the situation evolves or the incident is resolved, we will keep you informed.
Thank you for your understanding
As soon as the situation evolves or the incident is resolved, we will keep you informed.
Thank you for your understanding
Investigating
An incident is in progress on our Bare Metal offer. This affects functionality temporarily.
Here is detail for this incident :
Start time : 27/11/2024 14:22 UTC
Service impact : Customers with a DirectAdmin licence may encounter problems during authentication.
Ongoing actions : Investigating
Our teams are fully mobilized and actively working to resolve this problem.
We will keep you informed of developments and the resolution of the incident.
We apologize for the inconvenience and thank you for your understanding.
Here is detail for this incident :
Start time : 27/11/2024 14:22 UTC
Service impact : Customers with a DirectAdmin licence may encounter problems during authentication.
Ongoing actions : Investigating
Our teams are fully mobilized and actively working to resolve this problem.
We will keep you informed of developments and the resolution of the incident.
We apologize for the inconvenience and thank you for your understanding.
This incident affected: Licensing || All Services (Zone Europe, Zone APAC, Zone Canada).