Start time : 30/09/2024 14:55 UTC End time : 30/09/2024 18:00 UTC Root cause : Electrical disjunction We would like to inform you that the incident have been resolved and the situation is back to normal.
We thank you for your understanding and patience throughout this incident
Posted Sep 30, 2024 - 19:10 UTC
Identified
The issue has been identified and a fix is being implemented.
Posted Sep 30, 2024 - 15:00 UTC
Investigating
An incident is in progress on our Bare Metal offer.
We are actively working to resolve this problem.
Our teams are fully mobilized and we will keep you informed of developments and the resolution of the incident.
We apologize for the inconvenience and thank you for your understanding.
Here is detail for this incident :
Start time : 30/09/2024 14:55 UTC Service impact : A number of servers in the rack G108B05 are no longer responding. Root Cause : Electrical disjunction Ongoing actions : Our teams are investigating to determine the origin of the incident and fix it. Update will be posted as significant progress is made.
Posted Sep 30, 2024 - 14:59 UTC
This incident affected: Dedicated Servers || Global Infrastructure (GRA).