OVHcloud Bare Metal Cloud Status
Current status
Legend
- Operational
- Degraded performance
- Partial Outage
- Major Outage
- Under maintenance
[WAW1][Dedicated Servers] - Racks W16A16 and W13B17
Incident
Report for Bare Metal Cloud
Resolved
We would like to inform you that the incident on W16A16 and W13B17 in WAW1 has now been resolved.
Here is detail for this incident :
Start time : 05/04/2025 10:08 UTC
End time : 05/04/2025 14:30 UTC
Root Cause : This incident was caused by an electrical system issue.
We thank you for your understanding and patience throughout this incident.
Here is detail for this incident :
Start time : 05/04/2025 10:08 UTC
End time : 05/04/2025 14:30 UTC
Root Cause : This incident was caused by an electrical system issue.
We thank you for your understanding and patience throughout this incident.
Update
We have new information regarding the incident that affected your service(s).
Please find below an update on the situation:
Update : All servers in rack W13B17 are now operational, and the majority of those in rack W16A16 are also up and running.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible. Our teams are currently working on the remaining servers.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Please find below an update on the situation:
Update : All servers in rack W13B17 are now operational, and the majority of those in rack W16A16 are also up and running.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible. Our teams are currently working on the remaining servers.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Identified
We have determined the origin of the incident affecting our Dedicated Servers offer on the racks W16A16 and W13B17.
Here are some supplementary details :
Start time : 05/04/2025 10:08 UTC
Impacted Service(s) : Some servers in the rack W16A16 and W13B17 are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access and use their servers located in the specified rack.
Root Cause : This incident is caused by an electrical issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Here are some supplementary details :
Start time : 05/04/2025 10:08 UTC
Impacted Service(s) : Some servers in the rack W16A16 and W13B17 are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access and use their servers located in the specified rack.
Root Cause : This incident is caused by an electrical issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
This incident affected: Dedicated Servers || Global Infrastructure (WAW).