OVHcloud Bare Metal Cloud Status
Current status
Legend
- Operational
- Degraded performance
- Partial Outage
- Major Outage
- Under maintenance
[GRA3][Dedicated Servers] - Rack GRA0320B04A incident notification
Incident
Report for Bare Metal Cloud
Resolved
We are pleased to inform you that the incident affecting our Dedicated Servers has been resolved.
Start time : 05/02/2026 13:27 UTC
End time : 05/02/2026 15:54 UTC
Root Cause : This incident was caused by a cooling system issue.
We apologize for any inconvenience caused and appreciate your understanding.
Start time : 05/02/2026 13:27 UTC
End time : 05/02/2026 15:54 UTC
Root Cause : This incident was caused by a cooling system issue.
We apologize for any inconvenience caused and appreciate your understanding.
Update
We have new information regarding the incident that affected your service(s).
Please find below an update on the situation:
Update : The vRack and public networks are operational for a significant number of servers.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Please find below an update on the situation:
Update : The vRack and public networks are operational for a significant number of servers.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Identified
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific rack GRA0320B04A.
Here are some supplementary details :
Start time : 05/02/2026 13:27 UTC
Impacted Service(s) : The public network and the vRack are temporarily unavailable.
Customers Impact : Customers who have not activated the LACP service are currently experiencing a temporary outage of the public network and the vRack network for servers in rack GRA0320B04A.
Root Cause : This incident is caused by a cooling system issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Here are some supplementary details :
Start time : 05/02/2026 13:27 UTC
Impacted Service(s) : The public network and the vRack are temporarily unavailable.
Customers Impact : Customers who have not activated the LACP service are currently experiencing a temporary outage of the public network and the vRack network for servers in rack GRA0320B04A.
Root Cause : This incident is caused by a cooling system issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Investigating
We are currently investigating an incident affecting our Dedicated Servers offering, which is causing temporary availability issue in the rack GRA0320B04A.
Here are some supplementary details :
Start time : 05/02/2026 13:27 UTC
Impacted Service(s) : The public network and the vRack are temporarily unavailable.
Customers Impact : Customers who have not activated the LACP service are currently experiencing a temporary outage of the public network and the vRack network for servers in rack GRA0320B04A.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Here are some supplementary details :
Start time : 05/02/2026 13:27 UTC
Impacted Service(s) : The public network and the vRack are temporarily unavailable.
Customers Impact : Customers who have not activated the LACP service are currently experiencing a temporary outage of the public network and the vRack network for servers in rack GRA0320B04A.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
This incident affected: Dedicated Servers || Network (GRA).