OVHcloud Bare Metal Cloud Status

Current status
Legend
  • Operational
  • Degraded performance
  • Partial Outage
  • Major Outage
  • Under maintenance

[BHS5][Dedicated Servers] - Rack T05D22

Incident Report for Bare Metal Cloud

Resolved

We would like to inform you that the incident on our Dedicated Servers offer on rack T05D22 in BHS5 has now been resolved.

Here is detail for this incident :
Start time : 06/05/2025 14:56 UTC
End time : 06/05/2025 20:34 UTC
Root Cause : This incident was caused by a cooling system issue.

We thank you for your understanding and patience throughout this incident.
Posted May 06, 2025 - 20:39 UTC

Identified

We have determined the origin of the incident affecting our Dedicated Servers offer on rack T05D22 in BHS5.

Here are some supplementary details :
Start time : 06/05/2025 14:56 UTC
Impacted Service(s) : All servers in the specified rack are currently unavailable.
Customers Impact : Customers do not currently have access to their servers in the specified rack.
Root Cause : This incident is caused by a cooling system issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Posted May 06, 2025 - 15:15 UTC

Investigating

We are currently experiencing an incident affecting our Dedicated Servers offer on rack T05D22 in BHS5.

Start time : 06/05/2025 14:56 UTC
Ongoing Actions : Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.

We apologize for any inconvenience caused and appreciate your understanding.
Posted May 06, 2025 - 15:04 UTC
This incident affected: Dedicated Servers || Global Infrastructure (BHS).