OVHcloud Bare Metal Cloud Status

Current status
Legend
  • Operational
  • Degraded performance
  • Partial Outage
  • Major Outage
  • Under maintenance

[WAW1][Dedicated Servers] - Rack WAW0106A04C incident notification.

Incident Report for Bare Metal Cloud

Resolved

We would like to inform you that the incident on WAW0106A04C has now been resolved.

Here is detail for this incident :
Start time : 17/06/2025 08:05 UTC
End time : 17/06/2025 13:26 UTC
Root Cause : This incident is caused by a network equipment issue.

We thank you for your understanding and patience throughout this incident.
Posted Jun 17, 2025 - 15:29 UTC

Update

We have new information regarding the incident that affected your service(s).

Please find below an update on the situation:
Update : More servers are operational again.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Jun 17, 2025 - 11:35 UTC

Identified

We have determined the origin of the incident affecting our Dedicated Servers offer in the specific rack WAW0106A04C.

Here are some supplementary details :
Start time : 17/06/2025 08:05 UTC
Impacted Service(s) : All the servers in the rack are unreachable.
Customers Impact : All the customers are temporarily unable to access their servers in the specific rack.
Root Cause : This incident is caused by a network equipment issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Jun 17, 2025 - 08:45 UTC

Investigating

We are currently experiencing an event affecting our Dedicated Servers offer in the specific rack WAW0106A04C.

Start time : 17/06/2025 08:05 UTC

Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.

We apologize for any inconvenience caused and appreciate your understanding.
Posted Jun 17, 2025 - 08:42 UTC
This incident affected: Dedicated Servers || Global Infrastructure (WAW).