[WAW1][Dedicated Servers] - Rack WAW0107A02C incident notification

Incident Report for Bare Metal Cloud

Resolved

This incident has been resolved.

Posted Jan 27, 2026 - 12:49 UTC

Update

We would like to inform you that the incident on the rack WAW0107A02C has now been resolved.

Here is detail for this incident :
Start time : 27/01/2026 07:17 UTC
End time : 27/01/2026 12:44 UTC
Root Cause : This incident was caused by the maintenance

We thank you for your understanding and patience throughout this incident.

Posted Jan 27, 2026 - 12:49 UTC

Identified

We have determined the origin of the incident affecting our Dedicated Servers offering on the rack WAW0107A02C.

Here is detail for this incident :
Start time : 27/01/2026 07:17 UTC
Impacted Service(s) : Some servers in the rack WAW0107A02C are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their servers located on the specified rack.
Root Cause : This incident is caused by the maintenance
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.

Posted Jan 27, 2026 - 12:22 UTC

This incident affected: Dedicated Servers || Global Infrastructure (WAW).