We are pleased to inform you that the incident affecting our Dedicated Servers offering has been resolved.
Start time : 14/07/2026 03:22 UTC End time : 14/07/2026 03:37UTC Root Cause : This incident was caused by a cooling system issue.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Jul 14, 2026 - 03:39 UTC
Investigating
We are currently investigating an incident affecting our Dedicated Servers offering, which is causing temporary issue in the rack 45B14.
Here are some supplementary details :
Start time : 14/07/2026 03:22 UTC Impacted Service(s) : All servers in the rack 45B14 are temporarily unavailable. Customers Impact : Customers are temporarily unable to access their servers located on the specified rack. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Jul 14, 2026 - 03:29 UTC
This incident affected: Dedicated Servers || Global Infrastructure (RBX).