Start Time : 05/01/2025 07:34 UTC End Time : 05/01/2025 09:02 UTC Service impact : We would like to inform you that the incident have been resolved and the situation is back to normal. Root cause : The incident was due to a cooling module issue
We thank you for your understanding and patience throughout this incident
Posted Jan 05, 2025 - 09:03 UTC
Identified
An incident is in progress on our Bare Metal offer. It has temporarily affected the availability.
Here is detail for this incident :
Start time : 05/01/2025 07:34 UTC Service impact : A significant number of servers in the rack R807R19 are no longer responding. Root cause : The incident was due to a cooling module issue Ongoing actions : Our teams are working to fix the issue. Update will be posted as significant progress is made.
We apologize for the inconvenience and thank you for your understanding.
Posted Jan 05, 2025 - 08:00 UTC
This incident affected: Dedicated Servers || Global Infrastructure (RBX).