Start time : 22/10/2024 04:15 UTC End time : 22/10/2024 06:00 UTC Root cause : Incident due to faulty network equipment.
Our teams have replaced the faulty equipment on the network and the situation is now back to normal.
We thank you for your understanding and patience throughout this incident
Posted Oct 22, 2024 - 06:07 UTC
Identified
Update : Our teams have identified a problem with a piece of network equipment. Investigations are still ongoing to determine the issue.
Posted Oct 22, 2024 - 04:36 UTC
Investigating
An incident is in progress on our Baremetal offer.
Here is detail for this incident :
Start time : 22/10/2024 04:15 UTC Service impact : All servers in the rack G224B07 are no longer responding. Ongoing actions : Our teams are investigating to determine the origin of the incident and fix it. Update will be posted as significant progress is made.
Our teams are fully mobilized and we will keep you informed of developments and the resolution of the incident.
We apologize for the inconvenience and thank you for your understanding.
Posted Oct 22, 2024 - 04:31 UTC
This incident affected: Dedicated Servers || Network (GRA).