OVHcloud Bare Metal Cloud Status

Current status
Legend
  • Operational
  • Degraded performance
  • Partial Outage
  • Major Outage
  • Under maintenance

[RBX8][Dedicated Servers] - Racks R827D03A / R827D03B

Incident Report for Bare Metal Cloud

Resolved

We would like to inform you that the incident on the racks R827D03A and R827D03B has now been resolved.

Here is detail for this incident :
Start time : 02/11/2025 21:31 UTC
End time : 03/11/2025 00:28 UTC
Impacted Service(s) : All servers in the racks R827D03A and R827D03B were temporarily unavailable.
Customers Impact : Customers were temporarily unable to access their servers via public network located on the specified racks.
Root Cause : This incident was caused by a network equipment issue.

We thank you for your understanding and patience throughout this incident.
Posted Nov 03, 2025 - 00:34 UTC

Update

Please find below an update on the situation:
Update : We would like to inform you that a significant number of servers are now operational.
Ongoing Actions : Our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Nov 02, 2025 - 23:58 UTC

Identified

We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific racks.

Here are some supplementary details :

Start time : 02/11/2025 21:31 UTC
Impacted Service(s) : All servers in the racks R827D03A and R827D03B are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their servers via public network located on the specified racks.
Root Cause : This incident is caused by a network equipment issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Posted Nov 02, 2025 - 21:49 UTC
This incident affected: Dedicated Servers || Global Infrastructure (RBX).