Start time : 20/07/2024 14:52 UTC End time : 20/07/2024 17:50 UTC Root cause : Incident due to a hardware issue. Our technical teams resolved the issue. All impacted services are now operational.
Posted Jul 20, 2024 - 19:54 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Jul 20, 2024 - 17:32 UTC
Update
We are continuing to investigate this issue.
Posted Jul 20, 2024 - 17:03 UTC
Investigating
Start time : 20/07/2024 14:52 UTC Service impact : Some servers in this rack L102A02 are no longer responding. Ongoing actions : Investigating Our technical teams are working on the issue. Update will be posted as significant progress is made.
Posted Jul 20, 2024 - 15:05 UTC
This incident affected: Dedicated Servers || Global Infrastructure (LIM).